JOIN THE SALES AND MARKETING TEAM OF ONE OF THE AREA’S LEADING HOMEBUILDERS! 

ARE YOU SEEKING AN EXTRAORDINARY LONG-TERM OPPORTUNITY WITH A PREMIER HOMEBUILDER?

We are seeking an Inside Sales Associate to manage our online sales and marketing initiatives. This position responds to, qualifies, and manages leads and customer requests for new homes, and reports directly to our Director of Marketing.

If you're a committed sales professional, we can offer you:

- An extensive training and mentoring program with some of America's best new home sales coaches.
- Base Salary plus commission depending on performance, and benefits

You MUST be a superstar on the phone, a wizard with email communication, and extremely comfortable using computer programs.

Previous new home sales experience not required

This is an office postion in Raleigh, with service areas to include the Triangle and Coastal Carolina (Wilmington) markets 

Learn About Robuck Homes: https://www.robuckhomes.com/

Job Description | Online sales Counselor

Primary Job Responsibilities:

• Respond to all e-mail and phone leads immediately
• Qualify the leads based on needs
• Provide consistent follow-up to online prospects with the goal of setting an appointment with the Onsite Sales Agent
• Provide information and marketing material to prospects
• Respond to the sales line and voice mail for leads
• Work with the prospect to determine the best community and floor plan
• Utilize lead-management software
• Create and deliver ongoing e-mail campaigns
• Track and report on lead activity and sales conversion ratios
• Monitor website content (as assigned by Director of Marketing) with regular audits to ensure the content is accurate and in line with external advertising and will support the best customer experience
• Monitor third-party websites and online advertising for accuracy and play an active role in recommending targeting and messaging that will ensure the best customer experience and increase conversion rates
• Continually research the competition and their online activities
• Some travel to our new home communities is required in order to learn about our homes, our communities, our onsite sales staff and our general company culture. This expert knowledge will shine through in your interactions with online leads and shine through in the customer's experience.
• Additional responsibilities as needed

Job Qualifications:

• Two years of sales and/or marketing experience
• Customer focused and personable
• Proven e-mail and phone communication skills
• Sales contact management database experience
• Comfortable using an array of different technologies to achieve goals
• Solid organizational, planning and managing skills
• Maintain focus while working in an unstructured environment with nominal supervision
• Ability to multi-task and manage time well
• Must be able to learn and follow proven sales process